Refund & Cancellation Policy
Effective Date: August 12, 2026
At Muhammad Zohaib Anwar LLC, we aim to provide professional and reliable services to our clients. Because our services may involve consultation, preparation, professional time, resources, and work performed specifically for a client, our cancellation and refund terms are set out below.
1. Service Cancellation
Clients may request cancellation of a service by contacting us through the official contact information provided on our Website.
Cancellation requests should be submitted as early as possible.
Whether a cancellation qualifies for a refund depends on:
The type of service purchased
The amount of work already completed
The time remaining before the scheduled service
Any third-party or non-refundable costs already incurred
The specific terms agreed upon with the client
2. Cancellation Before Service Begins
If a service is cancelled before work has substantially begun, we may provide a full or partial refund, depending on the circumstances and any applicable administrative or processing costs.
Any non-refundable third-party charges or expenses already incurred on behalf of the client may be deducted from the refund.
3. Cancellation After Work Has Started
Once work on a service has begun, a refund may be reduced or unavailable because time, professional services, resources, or other costs may already have been incurred.
If the client cancels after work has started, we may retain an amount reasonably corresponding to the services already performed and costs already incurred.
4. Scheduled Appointments and Consultations
For appointments, consultations, meetings, or other scheduled services, clients should provide reasonable advance notice when requesting cancellation or rescheduling.
If a client cancels shortly before a scheduled appointment or fails to attend, a cancellation fee may apply where disclosed before booking.
5. Rescheduling
Where reasonably possible, clients may request to reschedule a service instead of cancelling it.
Rescheduling is subject to availability and may be subject to reasonable notice requirements.
Repeated rescheduling or last-minute changes may be treated as a cancellation.
6. No-Show Policy
If a client does not attend a scheduled appointment or does not make themselves reasonably available for a scheduled service without providing advance notice, the service may be considered a no-show.
A no-show may result in the service fee being partially or fully non-refundable, depending on the circumstances and the terms provided at the time of booking.
7. Non-Refundable Services and Fees
Certain services, deposits, consultation fees, administrative fees, third-party charges, or other amounts may be non-refundable.
Where an amount is non-refundable, we will communicate this to the client before or at the time the relevant service is purchased or booked.
8. Client-Initiated Changes
If a client changes the scope, requirements, schedule, or other details of a service after work has begun, additional charges may apply.
Any additional charges will be communicated to the client before additional work is undertaken where reasonably possible.
9. Refunds for Uncompleted Services
If we are unable to provide a service that has been paid for and no suitable alternative arrangement can be agreed upon, the client may be eligible for a full or partial refund for the portion of the service that was not provided.
The refund amount will take into account any services already completed or costs already incurred.
10. Refund Processing
Approved refunds will generally be processed using the original payment method where practical.
The time required for a refund to appear in your account may depend on your bank, card issuer, payment processor, or other payment provider.
We are not responsible for delays caused by third-party financial institutions or payment processors.
11. Disputed Payments
If you believe that a payment, charge, or refund has been processed incorrectly, please contact us first so that we can review the matter and attempt to resolve it.
We may request relevant information, such as the transaction date, payment reference, service details, or other information necessary to investigate the issue.
12. Service Quality Concerns
If you are dissatisfied with a service, please contact us as soon as reasonably possible and explain the issue.
Depending on the nature of the concern, we may offer an appropriate remedy, such as:
Correcting an issue within the agreed scope of work
Completing an outstanding portion of the service
Rescheduling a service
Providing a partial refund where appropriate
Providing another reasonable solution
Any remedy will depend on the circumstances and the applicable service agreement.
13. Exceptions
We may consider exceptions to this policy where circumstances reasonably justify doing so.
Exceptions are reviewed on a case-by-case basis and do not create an obligation to provide the same exception in another situation.
Nothing in this policy limits any mandatory consumer rights or protections that cannot legally be excluded.
14. Changes to This Policy
We may update this Refund & Cancellation Policy from time to time.
Any changes will be posted on this page, and the Effective Date will be updated accordingly.
15. Contact Us
For cancellation, rescheduling, refund, or service-related questions, please contact:
Muhammad Zohaib Anwar LLC
Website: muhammadzohaibanwarllc.com
Email: Please use the official business email address provided on our Website.
Phone: Please use the official business phone number provided on our Website.
Please include your name, service details, booking or transaction information, and the reason for your request when contacting us about a cancellation or refund.